We believe that standing behind our
warranty & workmanship
is of the utmost importance in building a sound
business reputation.
Warranty service, though rarely needed, is
provided in a timely fashion without long delays and overpriced repair
quotes. Featured below is our warranty. Customers will
receive a copy of this text in the form of a five year or a ten year warranty
with every bathtub and/or tile project.
Allow
us the opportunity to thank you for choosing Drexel Company Refinishing.
We use the most durable refinishing system in the country.
Glas-Tech 9000ä
has been field tested for thirty years in over 4 million applications
nation-wide. Listed below are
several guidelines that, if followed, will help you protect your newly
refinished surface.
INSTRUCTIONS
·
DO
NOT
use the refinished surface for 48 hours.
Keep the room temperature at approximately 72 °F
during this time. Doors and windows
near the refinished item should be kept closed to prevent drifting odors and
flying dust. Although the refinished
item can be put back into use after 48 hours, the surface will require a full 90
days to cure.
·
During the refinishing process masking paper and
tape were used to protect the surrounding surfaces.
The customer must remove this masking after 24 hours.
Remove the masking slowly and carefully to prevent damage to wallpaper
and/or painted surfaces. If a drip
hose has been used, leave this on until the second day of drying is complete.
·
Before using the reglazed item, the edges must be
sealed against moisture. Apply a
bead of caulking at the gap around the tub following the manufacturer’s
instructions. If we have caulked
your tub the same day it was glazed, the caulk will be the same color as the tub
and is guaranteed not to come out for one year.
Because this area is a flex point it can not be guaranteed against
cracking. If cracking does occur, do
not remove our caulking; simply apply another bead of caulk over the cracked
area. If a shower door base track
was left on during reglazing, the customer must caulk the area along the track.
· Before the fixture is put back into use, reinstall
the trip lever assembly and drain cover. (Ask the refinisher for instructions on
how to reinstall them.)
· Clean the surface regularly with appropriate
cleaners and a sponge. PLEASE
NOTE: All freshly reglazed items will have some dust which will have settled
into the finish. Normal use and
regular cleaning will remove minor surface imperfections.
- FAILURE
TO FOLLOW THESE INSTRUCTIONS MAY VOID THE WARRANTY -
LONG-TERM
CARE
·
DO
NOT
use abrasive powders, pads or cleaners on or near the reglazed item, as they
will scratch or mar the finish. When
cleaning, use a sponge and a mild liquid cleaner approved for use on acrylic
surfaces.
·
DO
NOT leave soap, bottles or any other objects on the refinished surface. We
recommend the use of a shower caddy instead.
·
Improper use of acid bearing compounds, like drain
openers or tile grout cleaners, will damage the finish.
All chemicals, such as; hair dyes, cosmetics, perfumes, etc., should be
kept away from the finish. Introduction
of these chemicals may stain or mar the surface and void the guarantee.
·
Make sure the faucets do not leak.
Erosion will result from leaking faucets, causing bubbling and premature
wear. Faucets that are not
maintained will void the guarantee.
·
Avoid dropping sharp or heavy items on the finish,
which may cause chips or scratches. Contact
us for any needed repairs.
·
CAUTION:
After your tub has been
reglazed the finish can be slippery. To
prevent slip and fall injuries you may wish to use a non-skid surface.
(Ask the refinisher about various options). DO
NOT use rubber bathmats, or any mat
with suction cups.
Rubber bathmats will cause a reaction with refinished surfaces and
suction-cups create a constant pulling force on the finish.
Both cause damage to the surface, which would void the guarantee.
Remove bathmats after each use to allow the tub to dry.
LIMITED
WARRANTY
This limited warranty covers
bubbling, crazing and spontaneous peeling of fiberglass units, bathtubs and
ceramic tile refinishing. Damage
caused by neglect of the guidelines listed above will not be covered by the
warranty. Chips and scratches are
not included in the warranty coverage, even if the damage happens unknowingly.
Any rust repairs were performed to the best of the refinisher’s
ability; however, can not be guaranteed against future rusting.
If damage has occurred, Drexel Company must be notified as soon as
possible to schedule an appointment for repairs. Failure
to contact us in a timely manner may result in further damage and void the
warranty. A truck dispatch fee of
$25 will be charged for all repair requests after 90 days from the day the work
was completed. If any repair charges
total over $25, the truck dispatch fee will be applied toward the total cost of
the repairs. All repairs and charges
are at the discretion of Drexel Company Refinishing.
The customer must retain this warranty and the receipt as proof of
purchase. This warranty is in effect
for five or ten years,
and is transferable for one year, from
the date shown below. Your signature constitutes acceptance of the warranty
terms listed above.
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